Our Policies

Hygiene Requirement: 

Prior to entering the facility, it is mandatory for all clients to maintain proper cleanliness. We strongly advise taking a shower before your session or using the provided body wipes in the bathroom. Ensuring proper hygiene is crucial for maintaining the effectiveness and cleanliness of the therapy spaces.

Footwear Policy:

Clients are required to bring sandals or flip-flops to wear in common areas and therapy spaces. If you forget to bring them, sandals are available for purchase at the front desk.

Towel Policy:

Each client must bring their own towel for personal use during therapy sessions. If you forget to bring, towels are available for rental at the front desk.

Health Screening:

Clients with pre-existing health conditions or concerns should undergo a health screening or consult with a healthcare provider before participating in any therapy.

Pregnancy Advisory:

Pregnant women should consult with their healthcare provider before engaging in any therapy. Some therapies may not be suitable during pregnancy.

Proper Attire:

Wear appropriate attire for each therapy. This may include swimwear for cold plunge therapy and comfortable clothing suitable for sauna and contrast therapy sessions.


Session Duration:

Adhere to the recommended session durations for each therapy. Overextending sessions may have adverse effects, and clients are encouraged to follow guidelines for optimal benefits.

Personal Belongings:

Store personal belongings securely in the designated locker area. The facility is not responsible for lost or stolen items.


Reservations and Cancellations:

Please review and follow the cancellation policy outlined in our booking app to avoid any charges for missed appointments.